Thank you for shopping at Denise Felton Headsets. We want you to be completely satisfied with your purchase. If you are not, we’re here to help.
Returns
- Eligibility: Items must be unused, in the same condition you received them, and in the original packaging.
- Timeframe: You have 30 days from the date of purchase to initiate a return.
- Process: Contact us at [email protected] to start your return process.
Refunds
- Inspection: Once your return is received, we will inspect the item and notify you of the approval or rejection of your refund.
- Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.
- Partial Refunds: Certain situations may qualify for only partial refunds, such as items not in their original condition.
Exchanges
- Defective/Damaged Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [email protected].
Shipping
- Responsibility: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
- Shipping Time: Depending on your location, the time it may take for your exchanged product to reach you may vary.
Non-Returnable Items
- Gift cards
- Downloadable software products
Contact Us
If you have any questions on how to return your item to us, contact us at [email protected].
Visit our website for more details: denisefelton.biz.
Thank you for shopping with Denise Felton Headsets.